Shirley Poertner, President
Poertner Consulting Group, LLC
2800 University Avenue, #150
West Des Moines, IA 50266

515-224-6494
shirley@poertner.com

Poertner Consulting Group LLC is an authorized and licensed associate of VitalSmarts, L.C.
Events/Training

Events and Training

COME DISCOVER
  • just what it is about Crucial Conversations® that has outdone, outlasted, and outpaced other corporate fads and personal improvement programs.
  • what more than 500,000 people from over 300 of the Fortune 500 have experienced: rapid, measurable, and lasting change with Crucial Conversations training -- the kind of change that brings about widespread results that improve bottom lines.
Here's what you'll get:
  • a proven approach for driving measurable business results
  • case studies where this approach created phenomenal success
  • a complimentary copy of our NY Times bestseller
Crucial Conversations training can contribute to your company's success. Discover for yourself what the best individuals, teams and organizations already know. How to:
  • Professionally raise and discuss issues in a way that makes it safe for everyone to speak
  • Routinely employ skills that turn diverse thought into synergy and synergy into results.
  • Step up to controversial and heated issues -- and handle them well.
"Could the skills of the top 1% benefit you?"

Most of us don't deal well with difficult issues. We tend to avoid or hint around tough topics and let them fester. When they do come up, it is typically with frustration and contention. We can deal with anything at work -- except incompetence, workload, budgets, micromanaging, poor quality, information hording, or upset customers. And what's the cost? If your organization can't deal effectively with crucial issues like that these…your results are suffering. This is more than a communication class; this is a results-oriented program! Come see what we mean.

June 3 & 4, 2008
Hilton Garden Inn
205 S. 64th Street, West Des Moines, IA 50266
Continental Breakfast 7:30 a.m.
8am - 5pm, both days

June 17 & 18, 2008
Trinity at Terrace Park
4500 Utica Ridge Road, Bettendorf, IA
Continental Breakfast 7:30 a.m.
8am - 5pm, both days

July 29 & 30, 2008
Dubuque, IA, Register through NICC
Continental Breakfast 7:30 a.m.
8am - 5pm, both days

September 9 & 10, 2008
Hilton Garden Inn
205 S. 64th Street, West Des Moines, IA 50266
Continental Breakfast 7:30 a.m.
8am - 5pm, both days

October 21 & 22, 2008
Kirkwood Training & Outreach Services Center
3375 Armar Dr., Room 100, Marion, IA 52302
Continental Breakfast 7:30 a.m.
8am - 5pm, both days

December 2 & 3, 2008
Hilton Garden Inn
205 S. 64th Street, West Des Moines, IA 50266
Continental Breakfast 7:30 a.m.
8am - 5pm, both days

RSVP
Shirley Poertner
Poertner Consulting Group
Shirley@poertner.com (515) 224-6494