Shirley Poertner, President
Poertner Consulting Group, LLC
2800 University Avenue, #150
West Des Moines, IA 50266

515-224-6494
shirley@poertner.com

Poertner Consulting Group LLC is an authorized and licensed associate of VitalSmarts, L.C.
Leadership Strategic Planning Group Facilitation Organization Development
Services

Shirley Poertner, President of Poertner Consulting Group, LLC, has helped major corporations navigate the waves of change for more than 20 years. Her expertise can help you gain the edge over your competitors by being proactive instead of reactive, resilient rather than rigid.


If your company is committed to keeping ahead of the curve, consider Poertner Consulting Group's areas of excellence as powerful tools at your disposal.

Crucial Conversations and Crucial Confrontations

  • Identify the conversations that are keeping you from your desired results.

  • Identify and improve your own communication weaknesses.

  • Speak persuasively not abrasively, no matter the topic.

  • Make it safe for others to share their honest opinions.

  • Deal with people who either clam up or blow up.

  • Gain control of their own emotional responses.

  • Speak frankly without risking everything.

  • Disagree without being disagreeable.

  • Influence without exerting force.

    Leadership and Management Development


    • Executive Coaching

    • 360° Feedback

    • Team Development

    • Board Development

    • Case Studies

    Strategic Planning and Implementation


    • Establishing "where we are now"

    • Agreeing on "where we want to be"

    • Formulating plans "to get there"

    • Why Use a Facilitator?

    • Benefits of Our Process

    • Case Studies

    Group Facilitation


    • Strategic Planning

    • Team Building

    • Focus Groups

    • Group Decision Making

    • Idea Generation and Evaluation

    • Meeting Management

    • Mediation

    • Conflict Resolution

    • Offsite Retreat Design Facilitation

    • Case Studies

    Organization Development


    • Diagnosis

    • Design

    • Implementation

    • Case Studies